Contact us

There is no shop and no phone line: the form below is the way to reach us. It goes to SEO-DONS LTD, the publisher, and we reply by email.

Helpful to include

• If you want a quote, what it should cover: panels only, or a battery as well.
• Your postcode district, such as WA9, WA10, WA11 or WA12, so we know which part of the borough and which rules apply.
• The type of house and roughly its age: a Victorian terrace in Earlestown raises different questions from a 1970s semi.
• Which way the roof faces, and what stands to the south of it: stacks, houses, trees, with rough distances.
• The shade checker's result, if you tried it.
• If a firm has quoted already: the price, the panels and inverter, any optimisers, the system size, the predicted output and the shade factor.

Ask us for a quote for your roof, or send one a firm has given you: we can explain it, set it against published figures and suggest what to ask next.

What happens after you send it

Your message lands in one inbox at SEO-DONS LTD. Someone reads it, looks at the figures or the photo description you sent, and checks anything that depends on a source, such as a scheme's current status or the conservation area boundary for your street, before replying. If your question is really one for the council, the network operator or an installer, the reply says so and tells you who to ask. The privacy notice explains how your details are handled.

Corrections

Schemes, prices and rules change: Ofgem resets its cap every quarter, DESNZ publishes new cost data each year, and group-buying rounds open and close. If a page no longer matches its source, tell us which page and what has changed, and we will check and update it.

Questions for others

Whether your home is listed or in an Article 4 area is for St Helens Borough Council's planning service and the National Heritage List. Whether you qualify for the Warm Homes: Local Grant is for the scheme to decide after you apply. Which network operator serves your street, and whether your system needs approval first, is for your installer and SP Energy Networks.

Who you are writing to

Published by SEO-DONS LTD (company no. 16766013), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Its record is on the Companies House register. For council matters, contact St Helens Borough Council.